If you sent money to the wrong person, please immediately contact Customer Service so we can help you. ![]() With small business accounts, Zelle® does not currently support sending money to users enrolled in the Zelle® app. If you try to send money to a consumer who is enrolled in the Zelle® app, the payment won’t go through and a message will pop up to let you know the payment cannot be completed. This is why it’s important to only send money to people you trust, and always ensure you’ve used the correct email address or U.S. If you send money to a small business or consumer that has already enrolled with Zelle® through their bank or credit union’s mobile app, the money is sent directly to their bank account and cannot be canceled. Citizens Tri-County Bank will never request confidential information through an email. Enroll in Online Banking View latest account activity Transfer funds between accounts Pay recurring, occasional, and one-time bills Send and receive secure. You can take the bank with you thanks to our secure online and mobile banking services. Our mobile app is ranked 1 for customer satisfaction. To check whether the payment is still pending because the recipient hasn’t yet enrolled, you can go to your activity page, choose the payment you want to cancel, and then select “Cancel This Payment.” When you visit Citizens Tri-County Bank, you're visiting friends We're locally owned and operated. Business Online and Mobile Banking Benefits. ![]() You can only cancel a payment if the small business or consumer you sent money to hasn’t yet enrolled with Zelle®. Introducing Zelle a fast, safe and easy way to send money in minutes 1 to friends, family and others you trust 2, right from the Citizens Bank mobile app. 3 Follow the instructions for logging into your billers site to verify the availability of ebills.
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